Grievance
Before you submit your request, please go through our Grievance Redressal policy.
MFI Toll Free Number: 1800 4200 (7 a.m. to 10 p.m.)
Jana Small Finance Bank Ltd. No. 11, 5th floor, Divyashree Chambers, O’Shaughnessy Road, Bengaluru - 560025
In case you do not receive a satisfactory response at Level 2 within 5 working days, please do write in to our Principal Nodal Officer.
Name: Shirley George
Email Id: Nodal.officer@janabank.com
Telephone No.: 7348868060
Address: Jana Small Finance Bank Ltd. No. 11, 5th floor, Divyashree Chambers, O’Shaughnessy Road, Bengaluru - 560025
In case your grievance does not get resolved at the Bank Level within a month, please write to the Banking Ombudsman