Discipline
• Be punctual
• Plan the day’s activities
• Attend all meetings/join conference calls on time
• Follow process diligently
• Meet commitments
Service
• Understand and address internal and external customers’ needs
• Develop community relationships that make a positive difference
• Listen with empathy
Respect
• Treat everyone in a respectful manner
• Empathize with the needs of others
• Value others’ time
Honesty
• Be honest in all dealings
• Report instances of wrongdoing: Be a Rakshak
• Protect the interests of customers at all times