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Registered office

Jana Small Finance Bank Limited
The Fairway Business Park, First Floor,
Survey No.10/1, 11/2 & 12/2B,
Off Domlur, Koramangala Inner Ring Road,
Next to EGL Business Park Challaghatta,
Bengaluru – 560071

Customer Care Banking Toll-free No.: 1800 2080 (24x7)
Email: customercare@janabank.com
Registered Office No.: 080-46020100
MFI Toll Free: 1800 4200


Contact Details for NEFT/RTGS queries

Toll-Free No.: 18002080

Email: customercare@janabank.com

Write to us

Customer Care
customercare@janabank.com

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Grievance.redressal@janabank.com

Principal Nodal Officer
nodal.officer@janabank.com

Investor Grievance Cell
investor.grievance@janabank.com

Media Queries
Shreyasee Sen, Adfactors PR for Jana SFB at
shreyasee.sen@adfactorspr.com

Careers
careers@janabank.com

 

Ultimately, the motive of opting for a financial resolution is empowering your money, to empower you!

Regardless of what goal you choose, a simple resolution can get you there. It has the potential to put you in control of your money and also allows you to dictate its direction – provided you religiously follow it!

To begin with – identify what you want your money to do for you? Only when that is clear, go ahead.

  • Saving
    If Saving is your intention for the year 2017; be it for a rainy day, a down payment, a dream trip, your child’s education or anything else, you can easily make it happen!
    Begin by automating your savings. It’s really hard to do a 'saving' transfer on your own. Automated savings force you to follow through because the cash is drawn directly from your bank before you can get your hands on it.
    And if you have just begun with Savings, then you must also remember to create an "Emergency Fund" as well. You never know when a crisis can strike – the money that you put away as savings can save you in good and the bad times.

  • Paying off debt
    To begin with – not all debts are equal. Make a list of all your liabilities, organize them by the annual interest rate, and those with the highest rates (most likely your credit card debt) should be paid off immediately. If you’re paying 19% or 20% in interest each year, your investments could turn out to be a futile effort, because such expenses end up chewing up the profits you make.
    Another thing to consider is to stop piling on to existing debt and start living within means. How? By setting a realistic budget for yourself, keeping in mind your income and expenses! And sticking to it.
    And finally, as with savings, you could automate those debt payments as well!

  • Spending Less
    Here’s the trick – first, keeping in mind your income and expenses, define what a bigger purchase is. Step 2, whenever you go out to shop, if a situation arises where you need to make a bigger purchase, give yourself at least a 24-hour waiting period, to make the decision. Also ask yourself what you’re giving up in return of this purchase. How important is it for you? Whether you really need it or want it?

  • Bonus Resolution: Earning More
    When we talk about improving finances, it is a human tendency to turn to 'rigour' measures like paying off debt or spending less. What people rarely consider is - making more money. When in fact, this should top the list.
    So you could figure out ways to enhance your earnings - either by putting your time to better use or by putting your money where it would earn you more.

Whatever the case– always remember, all of your financial dreams are achievable; the trick is to set your sights on a goal, and have the “resolution” to see it through.

So what’s your resolution for 2017?

Most of us would relate to the fact that our grandparents (for some, even parents) had enough stories to tell. Stories of how they survived the financially tough times of their life. These wise and valuable lessons taught us the importance of valuing money.

Here are some worthwhile lessons from yesteryears that could come handy to us and our generation next…

  • Live within means and save for emergency
    Having lived through some very difficult times, our grandparents very well understood the pain of not having money when you needed it the most, and had invented the idea of ‘Emergency funds’ for a reason. They always made sure to place some share of the income aside - 'just in case'.
    So if we are 'living a champagne lifestyle on a lemonade budget’, it is time we stopped, and got into the habit of regular savings like our grandparents, and invest in the right opportunities. This also includes putting aside some money for emergencies.

  • Be patient
    Investing requires patience, more than you think! Although a rare virtue today, but when our grandparents initiated an investment, they never ever thought about withdrawing. They stood patiently as their wealth continued to reach to its handsome maturity proceeds.
    Today, with people actively investing in SIPs, Mutual Funds, etc., this advice holds even greater relevance. The lesson to remember here is, never break your investments unless absolutely necessary; and while investing in a volatile market, stay committed to see the investment through the worst times.

  • Add new debt only when you can afford it
    With banks competing with each other to attract more and more business, taking a loan has become easy and quicker than ever. In no time, the money is sitting in your account. What we tend to forget is that if our EMIs eat up too much from our earnings, critical financial goals like retirement planning, kids education, investments, could take a hit.
    The lesson here is to avoid unnecessary debts. Never take a loan impulsively, just because it is available easily. Take the ones that you have planned for and can easily repay.

Remember to act on the money lessons you would wish to pass along to your grandchildren!

Saving money is not enough. Invest your way to greater wealth.

It's been a while since the savings-minded India started exhibiting a change in trend. As opposed to earlier, when 'saving' just meant being penny-wise, and 'savings' was referred when money was literally saved; people were now realizing that safe-keeping the savings at home wasn’t really the safest or the smartest thing to do.

As more-and-more people got educated about investments, Indian audience gradually expanded its horizon of Investments. They now understood that –– Saving & Investing, go hand-in-hand, and to be able to invest, you need to first start saving.

So how should one really go about investing?

The omnipotent mantra is – Diversification!
While investing - always diversify your funds into multiple options, to make the most of your investment corpus, while keeping the risks at a minimum.

Here's a list of some of the most popular investment options…

  • Fixed Deposits
    A secure investment that earns you anything between 6% and 8.25%! If you don't wish to lock away your funds for a long duration, try the 'Laddering' approach. Laddering helps spread the investment amount across different maturities and provides liquidity to funds. Each "rung" of the ladder is an FD of a specific maturity date, and the "height" of the ladder is the difference between the shortest and the longest maturity FD.

  • PPF
    The Public Provident Fund (PPF) that currently offers 8.1%, is a preferred instrument for planning and achieving long-term goals. In the last few years, besides other nationalized banks, private banks have also started offering this service. You also get to enjoy tax-free interest and withdrawals, and tax-deductible investments.

  • National Pension Scheme
    The interest rates depend on the scheme chosen and vary every financial year. NPS is promoted by the Government of India and is considered to be among the best retirement plans in India. It not only offers great returns on investment but also comes with a lot of flexibilities that help in choosing the investment options.

  • Post Office Saving Schemes
    This is said to be one of the oldest way to invest your money and enjoy guaranteed returns with the least amount of risk. The offerings include RDs, Time Deposits, Monthly Income Schemes, National Savings Certificates, Kisan Vikas Patra, and Sukanya Samriddhi Accounts.

Other than these, here's a list of some of the investment options that fall outside the safety net of guaranteed returns…

  • Mutual Funds
    Two popular funds here are – Debt & Equity! Debt Mutual Funds mainly invest in a mix of debt or fixed income securities such as Government Securities, Corporate Bonds, etc., while Equity Funds typically invest in stocks of companies. For beginners, it will be a good idea to start off with an SIP (Systematic Investment Plan) of a small amount and gradually increase the investment.

  • Direct Equity
    This refers to a direct investment in a business enterprise, in against for equity in the enterprise. The returns from equity have been more rewarding than all other asset class. But direct equity investing is also considered to be a risky proposition. So it is advised to get involved only after doing the necessary research about the company’s background, user base, returns over the years, and any other information that you can find.

  • Real Estate Investments
    In a country like India, where land is limited and the population is booming, owning a property is a dream for the most. But when you do invest in real estate, make sure to look for a location that is developing or is developed, or else, it would take a lot of time before you’d be able to monetize your investment.

That said - before you make your choice, do ask “yourself” these questions...

  1. What is my objective - is it Short term or Long term?
  2. What is the quantum of risk that I am willing to take?
  3. What is the duration of my Investment?
  4. What kind of returns am I expecting?

Once you have your answers – go ahead, invest and reap rich returns!


Happy Saving. Happy Investing!

Jana Stories

The desire to lead a meaningful and happy life, find success in all endeavours, create wealth, and prosper, lies deep within every person. All you need is an enabling environment or framework, where opportunities are offered to nurture hidden potential and encourage people to script their own success stories!

Jana helps by creating that enabling environment to bring these dreams to life.

 

Explore inspiring customer stories

Chukki Devi
Chukki Devi's decision to support her family after her husband's sudden illness changed the lives of many. With the help of her son, she accessed the bank's special loan facility and carved her way into a successful business.
Fulmani Kachap
Before Fulmani Kachap got her auto driver's license, she struggled with everyday expenses. Today, she not only runs her household with her earnings but has also gained respect among her peers for her determination and hard work.
Ruchita Vishwasrao
A timely loan helped Ruchita Vishwasrao start a homemade food business with her friends. After her husband's health took an unexpected turn, Ruchita struggled with the medical expenses and the daily provisions for her daughter. Today, her business nourishes the lives of many.
Pushpa
Pushpa used to deliver home cooked food and stitch clothes to support her family. With an individual loan, she has expanded her garment business and her family now lives a comfortable life.
Jamuna Kadam
Jamuna Kadam beat the odds of ill health and an alcoholic husband to independently provide for her kids' education. Her perseverance and strength is truly inspirational.
Varsha
Varsha turned her joy of cooking into a small business. Today she takes great pride in her being self reliant and financially independent.
Bilkish Bibi
Bilkish Bibi worked in an advocate’s office after her husband’s death and is now a crusader for women’s rights.

We are committed to our investors and stakeholders who contribute to the growth, development and success of Jana Small Finance Bank.


The promoters of Jana Small Finance Bank Limited are Jana Capital Limited(which is held by Jana Urban Foundation and other investors) and Jana Holdings Limited. Jana Urban Foundation, previously known as Janalakshmi Social Services, is a Section-8 not-for-profit company registered in June 2006.The Foundation is an urban inclusion think tank based in Bengaluru with a vision to transform urban India where financial inclusion and enhanced quality of life are assured to all those who aspire to help themselves. The Foundation strives to understand the world of urban excluded households and incubates viable and scalable social business models that are central to inclusion. The Foundation’s activities comprise of Research & Policy Initiatives and Corporate Social Responsibility.

 

Bajaj Allianz Life Insurance Company Limited (“Bajaj Allianz Life”) offers competitive products and customised life insurance solutions for goal based planning, that have led Bajaj Allianz Life to earn customer's trust and market leadership. Currently, Bajaj Allianz Life has a strong life insurance portfolio and caters to all kinds of customer life goals with ULIPs and Child plans, from group insurance to health insurance.
Bajaj Allianz General Insurance Company Limited (“Bajaj Allianz General”) has been known as an industry leader for its customer-centric products and solutions, which truly offer value far and beyond protection. Bajaj Allianz General continues to be one of the most profitable and financially robust insurers in the industry by maintaining its growth as well as profitability.

 

Enam Holdings is a privately managed principal investment group with a 30-year heritage of investing in the Indian capital markets. Enam Shares & Securities Ltd was founded in 1984 to provide knowledge-driven financial services. Enam makes long-term investments in listed companies, as well as backs entrepreneurs building valuable private companies.

 

GAWA Capital Partners was founded in 2009 in Madrid. GAWA Capital is an impact investing company that supports social entrepreneurs in underserved and low-income markets. The GAWA Capital team and its board members are experienced investment professionals, specialists in emerging markets, lawyers and academicians who share a passion for impact investing and the mission of building an asset management company that stays at the crossroads between capitalism and social impact.

 

HarbourVest is an independent, global private markets investment specialist with more than 35 years of experience and more than $45 billion in assets under management. The Firm’s powerful global platform offers clients investment opportunities through primary fund investments, secondary investments, and direct co-investments in commingled funds or separately managed accounts. HarbourVest has more than 400 employees, including more than 100 investment professionals across Asia, Europe, and the Americas. This global team has committed more than $32 billion to newly formed funds, completed over $18 billion in secondary purchases, and invested over $7 billion directly in operating companies. Partnering with HarbourVest, clients have access to customised solutions, longstanding relationships, actionable insights, and proven results.

 

Founded by the late Qimat Rai Gupta, and currently led by Anil Rai Gupta, QRG is the promoter of Havells India, a leading fast moving electrical goods (FMEG) company and a major power-distribution equipment manufacturer with a strong global footprint. Rising from humble beginnings, Qimat Rai Gupta was an inspiring and instrumental catalyst behind Havells’ transformation from a commoditised and regional electrical company to a branded global consumer product organisation. His belief in people empowerment continues to guide Havells in its future growth trajectory.

 

ICICI Lombard General Insurance Ltd. (ICICI Lombard) is the largest private-sector non-life insurer in India based on gross direct premium income in FY, (financial year) 2017, a position it has maintained since FY 2004 after being one of the first few private-sector companies to commence operations in the sector in FY 2002, according to the CRISIL Report. ICICI Lombard offers its customers a comprehensive and well-diversified range of products, including motor, health, crop/weather, fire, personal accident, marine, engineering and liability insurance, through multiple distribution channels. ICICI Lombard was founded as a joint venture between ICICI Bank Limited and Fairfax Financial Holdings Limited. ICICI Bank Limited is India’s largest private-sector bank in terms of consolidated total assets with an asset base of 9.9 trillion as on March 31, 2017. Fairfax Financial Holdings Limited is a Canadian based holding company, which through its subsidiaries, is engaged in property and casualty insurance and reinsurance, and investment management with US$43.38 billion of total assets as on December 31, 2016.

 

Morgan Stanley Private Equity Asia (MSPEA) is one of the leading private equity investors in Asia-Pacific, having invested in the region for over 20 years. MSPEA invests primarily in highly structured minority investments and control buyouts in growth-oriented companies. Senior professionals with extensive industry relationships, in-depth market knowledge and the ability to apply international investment principles within each local context lead the experienced investment team. MSPEA has offices in Hong Kong, Beijing, Shanghai, Seoul, Tokyo, Mumbai and New York, and leverages the brand and unparalleled global network of Morgan Stanley.

 

Tata Capital Growth Fund (TCGF) is a private equity fund that manages third party capital raised from investors globally. The Fund targets private equity growth-capital investments in companies that derive a substantial portion of their revenue from operations in India. TCGF targets investments around the following four themes: urbanisation, discrete manufacturing, services that are strategic to value chain, and growth opportunities. The Fund’s investment strategy is to provide entrepreneurs in India with value enhancing benefits through operational involvement as against silent capital.

 

The Rohatyn Group (TRG) was earlier part of CVCI Private Equity, which was formed in 2001 to manage Citigroup’s emerging markets’ private equity portfolio; it operated as a business unit within the Citi Capital Advisors group. In February 2012, the business was sold to TRG. Founded by Nicolas Rohatyn in 2002, TRG is an investment manager focused exclusively on emerging markets. The firm has a long history of investing in private markets and deploying capital in the space across private equity (control and non-control), distressed corporate bonds, direct corporate loans, real estate and publicly listed small capitalisation equities since 2004.

 

TPG is a leading global private investment firm founded in 1992. TPG now has over $79 billion under management with investment and operational teams in 16 offices around the world and offices in San Francisco, Fort Worth, New York, Austin, Houston, Beijing, Hong Kong, London, Luxembourg, Melbourne, Moscow, Mumbai, etc. TPG has extensive experience with global public and private investments executed through leveraged buyouts, recapitalisations, spinouts, growth investments, joint ventures and restructurings.

 

Treeline Investment Management is a private equity firm established in 2006 with two subsidiaries in Hong Kong and Singapore. It has nine investment professionals throughout Asia-Pacific, each with at least 10 years of investment experience. The group focuses on identifying strong growth opportunities in the Asia-Pacific region for medium and long-term investment. Tree Line Advisors (Hong Kong) Limited is licensed by the Securities and Futures Commission in Hong Kong to conduct the regulated activity of asset management for professional investors.

 

Ajay Kanwal


MD & CEO

 

Krishnan Subramania Raman


Executive Director and Chief Credit & Collections Officer

 

Amit Raj Bakshi


Chief Human Resources Officer

 

Ashish Gopal Saxena


Chief Information & Digital Officer

 

Abhilash Sandur


Chief Financial Officer

 

Chitra Menon


Chief Compliance Officer

 

Gopal Tripathi


Head - Treasury and Capital Markets

 

Pradeep Rebello


Head - Two Wheeler Finance

 

Rincoo Vachha


Head – Affordable Housing Loan (AHL) and Micro Housing Loan (MHL)

 

Satish Ramachandran


Chief Risk Officer

 

Shrinivas Murty


President & Head – Branch Banking & Marketing

 

Sudhir Madhavan


Head, Retail Financial Services (Assets)

 

Sumit Aggarwal


Head - MSE, Supply Chain & Financial Institutions

 

Lakshmi R N


Company Secretary and Compliance Officer

 

M Ramachandran


Head of Internal Audit

 

Ganesh Nagarajan


Chief Operating Officer

 

R. Ramaseshan


Part Time Chairman and Independent Director.

 

Ajay Kanwal


MD & CEO

 

Krishnan Subramania Raman


Executive Director

 

Ramesh Ramanathan


Non-Independent and Non-Executive Director

 

Chitra Talwar


Independent Director

 

Rahul Khosla


Non-Executive and Non-Independent Nominee Director

 

Dr. Subhash C. Khuntia


Independent Director

 

K. Srinivas Nayak


Independent Director

 

Pammi Vijaya Kumar


Independent Director

 

Mr. Dinesh C Patwari


Independent Director

 

FY 2023-24

     
Notice View now
     
Annual Report View now
     

FY 2022-23

     
Annual Report View now
     

FY 2021-22

     
Annual Report View now

FY 2020-21

     
Annual Report View now

FY 2019-20

     
Annual Report View now

FY 2018-19

     
Annual Report View now

FY 2017-18

     
Annual Report View now
           

Audit and Compliance Committee

Nomination & Remuneration Committee

Risk Management Committee

Corporate Social Responsibility Committee

Special Committee Of The Board for Monitoring and Follow up of Case of Frauds

Information Technology Strategy Committee

Customer Service Committee

Credit Committee

Willfull Defaulters Committee

Stakeholders Relationship Committee

We are Jana Small Finance Bank and we are here to make the best of banking solutions available to the growing and aspiring India.

It will be a pleasure to have you along as we take small and steady steps towards building an empowered tomorrow.

Get notified about our activities and new launches!

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Janalakshmi Financial Services receives ‘Operating Licence’ for small finance bank

Janalakshmi Financial Services (JFS), India’s largest microfinance organization, today announced the receipt of final licence from Reserve Bank of India (RBI) to set up Small Finance Bank.

April 29, 2017

Jasprit Bumrah gets awarded the Jana Bankable Player of the Series Award

It is our joy to recognize Jasprit Bumrah's winning spirit across all forms of play- batting, bowling, and fielding, and decorate him with the Jana Bankable Player of the Series Award.

February 01, 2017

Jana to award people's choice, 'Jana Bankable Player' title for upcoming cricket series

It is our joy to appreciate and highlight exceptional performance through the Jana Bankable Player award, which will be handed out to the most dependable player at the end of every match during the series.

September 20, 2016

Jana Signs With BCCI as Official Sponsor

We are glad to announce our role as the official financial services partner of the Indian Cricket Team. This gives us a boost in prominence through in stadium branding, and on-ground advertising.

September 19, 2016

Government clears FDI proposal of Janalakshmi Financial Services

We are delighted to have received approval for Foreign Direct Investment (FDI) of Janalakshmi Financial Services Ltd. This will set things in motion for us and help us extend our reach.

August 11, 2016

  Call us on +91 80 4259 5700/ +91 80 4152 5770

  Write to us at customercare@janabank.com

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About Jana Small Finance Bank:

Jana Small Finance Bank Limited (Jana Small Finance Bank) is the fourth largest Small Finance Bank, in terms of AUM and the fourth largest Small Finance Bank in terms of deposit size as of March 31, 2023. (Source: Fitch Report).

As at September 30, 2023, we had 771 banking outlets, including 278 banking outlets in unbanked rural centres, in 22 states and two union territories. We have served nearly 12 million customers since 2008, including 4.87 million active customers as at September 30, 2023.

We are Jana Small Finance Bank, and since inception, our sole purpose has been to make every Indian prosperous, bringing about a positive difference and improving the lives of the urban unserved!

We strive hard to undertake various activities to deepen the understanding of the various challenges to financial inclusion, addressing policy issues via education, skill development, community connectivity, and financial advisory initiatives, and so on.

Our values and vision, and our beliefs that drive Jana Small Finance Bank are reflected in our corporate identity as well.

OUR LOGO

The core elements of the logo of Jana Small Finance Bank are an adaptation of the Jana Group logo, and reflect what we stand for: Connecting People and Place, all 3 words being equally important.

Design:

The lines are an expression of each individual’s journey to find meaning and relevance in his or her life. The connections recognise the labyrinth of associations in our life and relate to place. The lower arm of the ‘J’ in the logo represents people, the upper arm of the ‘J’ represents place, and the lines of the ‘J’ represent both journeys as well as connections.

Colour Scheme:

‘Fuchsia’ is the colour of prosperity, abundance and empowerment. It is also a non-conformist colour representing the innovative nature of the bank as well as the group at large. ‘Turmeric’, is the colour of knowledge, sanctity and auspiciousness. It stands for a continuous quest for solving new problems and learning new ways of serving customers.

Together, these colours represent a sacred bond between the organisation and its stakeholders.

The logo also amplifies the Brand Promise of Jana Small Finance Bank, captured in the statement ‘Likho Apni Kahani’ or ‘Write Your Destiny’.

The logo is relevant to all the customer segments that the bank targets: the underserved, as well as those who are financially healthier. The lines also reflect the spirit of the company in another manner: no line can ever be drawn without effort and initiative by individuals, to walk their individual journeys or make the connections between people.

The lines are, therefore, visual extensions of the handwritten stories of real people impacted by the work of Jana Small Finance Bank, and of the networks of connections being enabled by Jana Small Finance Bank. Derived from stories and connections, they form the graphic element for all communication.


For media queries, please contact corp.comm@janabank.com