Jana Premier
Legend Savings Account
Select Savings Account
Silver Select Savings Account
Savings Plus Account
Video KYC
Salary Account
Metro Savings Account
BSBDA
Freedom Account
SMART Money Business Account
MONEY Back Business Account
Advantage Business Account
Regular Business Account
Video KYC - Individual Current Account
Liquid Plus Fixed Deposit
Regular FD
FD Plus
Recurring Deposit
Investments
Deposit of 3 crore & above
Tax Saver FD
Two Wheeler Loan
Group Loan
Business Loan for Individuals
Gold Loan
Home Improvement Loan
Agri Group Loan
Agri Individual Loan
Home Loan
Consumer Education on Loan Overdue Concepts
Life Insurance
•Bajaj Allianz Life Insurance Co Ltd
•ICICI Prudential Life Insurance Co Ltd
General Insurance
•Bajaj Allianz General Insurance Co Ltd
•ICICI lombard General Insurance Co Ltd
Health Insurance
•Bajaj Allianz Health Insurance Co Ltd
•ICICI Lombard Health Insurance Co Ltd
Open 3-IN-1 Account
Invest Now
Mobile Banking
Internet Banking
Corporate Internet Banking
Transfer Funds
IMPS
NEFT
RTGS
IFSC Codes
UPI QR Code Loan Repayment
•UPI QR Payment Tutorials
DMR
NACH Mandate Cancellation
RuPay Debit Card
RuPay Debit Card Offers
Generate Green PIN
TASC Business Account
• Loans as low as INR 10,000• Minimal documentation• Complete safety of your gold
Business Loan for Entity
QR Code for Merchants
Rupay Debit Card
NRE Savings Account
NRO Savings Account
NRE Fixed Deposit
NRO Fixed Deposit
Overview
Our Story
Our Vision & Mission
Our Values
Corporate Identity
• A culture of learn and grow• Recognises quality performance• Wide range of career opportunities
Board of Directors
Senior Advisor
Management Team
Committees of the Board
Policies
Annual Reports
Financials
Notice
Investor Grievance
Stock Exchange intimations
Annual Return
Familiarisation programme
Debentures
Investor Presentation
Credit Ratings
Disclosure Under Regulation 46 & 62 of SEBI LODR
CSR
ESOP Disclosure
Press Releases
Gallery
Media Kit
Jana Small Finance Bank's Group Loan is designed to extend loan facilities to women, with the objective of helping them meet their financial needs.
Applicants must meet the following requirements to be eligible for the loan:
For Terms and Conditions, please contact the nearest Jana Small Finance Bank branch.
Jana Small Finance Bank uses the Unified Payment Interface (UPI) for its payment service on the BHIM app. BHIM -UPI enables you to send and receive money through your UPI-linked Jana Small Finance Bank account. It ensures a fast and swift transfer of money without having to store balance in a wallet.
Follow the steps given below to download and use the service:
Jana Small Finance Bank values your dreams, and business ambitions. To help you fulfil them, we bring you a variety of loans at attractive interest rates, and also make it easy for you to avail them. You can choose the one that best fits your need, and suits your convenience.
Our Home Loan will help you fulfill your dreams.
Group Loan is an offering for women customers who are willing to guarantee each other for the repayment of loan.
Our Business Loan for Individuals is designed for ambitious business owners who are looking to expand their business.
Our Agri Individual Loan helps you to maintain and expand your existing farming or livestock set-up, and achieve other goals.
Gold Loan is an easy and quick way to get funds to fulfil immediate personal and business requirements.
Our Home Improvement Loan provides you the desired funds to help you carry out your home improvement tasks.
Our Agri Group Loan helps you fulfil the financial requirements of your farm, dairy business, and other agricultural activities.
Jana Small Finance Bank provides loan for purchasing Two Wheeler/ Electric Two Wheeler to Existing & New to Bank Customers.
Jana Small Finance Bank offers insurance policies to ensure that your loved ones stay protected and enjoy financial stability even in your absence. You can contact us to avail insurance cover.
Group Term Insurance
Our customers can secure their life and credit by enrolling into Group Term Life cover.
Jana Small Finance Bank offers RuPay debit card under following variants:
Be a part of an exclusive club with your RuPay Select Debit Card for your affluent lifestyle.
Click here to know more.
Celebrate the joys of life every day with your RuPay Platinum Debit Card.
With RuPay Classic debit card, customers get the Exclusive Merchant Offers.
X Disclaimer Now you are entering into the external website link outside the Jana Small Finance Bank website. The purpose behind providing the link is only for the convenience of the customers. Jana Small Finance Bank do not stand to gain from it monetarily, directly or indirectly, in the way of fees or commissions or otherwise, when our customers view the offers made by the merchant or when our customers make any purchases. Customer shall visit the external website with their own risk and Jana Small Finance Bank shall not have any liability for the same.
Deposit of 3 crore & above is designed especially for HNIs, Corporates, SSO, and Government Institutions, to park their surplus funds and enjoy attractive returns on their high-value deposits. This special category has a minimum deposit value of INR 3 crore.
Please click here for the interest rates.
For interest rates on deposit of INR 3 Crore & above, please contact the nearest branch of Jana Small Finance Bank.
Click here for the list of KYC documents required to open an Account.
Jana Small Finance Bank’s Recurring Deposit is a term deposit designed to help you make financial provisions for future. It allows you to deposit a fixed amount every month and earn high returns, at rates that are applicable to fixed deposits. This investment is an ideal one for customers with regular incomes.
Existing Jana Small Finance Bank customers with a Current Account or Savings Account can apply for Recurring Deposit Account provided they have one if the following types of ownerships:
Click here for the list of KYC documents required to open an Account. This is applicable to customers who do not have any other account with Jana Small Finance Bank.
Jana Small Finance Bank's Regular Fixed Deposit ensures that your earnings grow steadily and effortlessly. Its key features like attractive interest rates and multiple interest payout options make it the ideal investment for your hard-earned money. For detailed FAQs on DICGC Insurance, Click here - https://www.dicgc.org.in/FD_FAQs.html
Terms and Conditions:
1. The interest is computed based on the actual number of days in a year i.e. 365 days for a non- leap year and 366 days for a leap year. The tenor of Deposit is calculated in number of days.
2. The above card rates are applicable to deposits less than INR 3 Crore.
3. For interest rates on deposits of INR 3 Crore & above, please contact the nearest branch of Jana Small Finance Bank.
4. In case of premature withdrawal of the deposit, interest will not be paid at the originally contracted rate. In such cases interest will be paid at the applicable rate of interest for the duration which the deposit is maintained with us minus premature withdrawal penal rate as follows:
-Fixed Deposit less than INR 300 Lakhs – 1%
-Fixed Deposits greater than or equal to INR 300 Lakhs – 1%
5. For all Non-Cumulative Fixed Deposits, interest is calculated on Simple interest basis. Interest payouts are as per financial year: Monthly Interest payouts will be on 1st of every month, Quarterly Interest payouts will be on the 1st of every quarter, Half yearly payouts will be on 1st October & 1st April and Annual interest payouts will be on 1st April irrespective of the date of booking.
Jana Small Finance Bank ensures that your earnings grow effortlessly with a variety of deposits. Multiple interest payout options, along with attractive interest rates make our deposits the best investment for your hard-earned money. We also offer higher interest rates for senior citizens. Invest now and give a boost to your earnings.
Regular Fixed Deposit
Regular Fixed Deposit allows customers to park their surplus funds as a lumpsum and enjoy attractive returns on it.
FD Plus allows customers to earn a higher rate of interest than a Regular FD.
Deposit of 3 crores & above
Deposit of 3 crores & above is designed especially for HNIs, Corporates, SSO, and Government Institutions, to enjoy attractive returns.
Save on your taxes by investing in Jana Bank’s Tax Saver Fixed Deposit.
Invest fixed sum of amount on monthly basis in Recurring Deposit and get attractive interest rates.
Video KYC is a quick and easy way to open savings account from your home.
Regular Current Account by Jana Small Finance Bank is designed to help businesses manage their daily entrepreneurial transactions at all stages of growth. It provides hassle-free and low cost cash handling on a daily basis, along with convenient services like 24-hour Phone Banking, Net Banking and Mobile Banking.
Businesses that fall under any of the following categories are eligible to operate this account:
Digital Banking is now made easier with Jana Small Finance Bank's Mobile Banking application. The app, available on PlayStore and AppStore, allows customers to access their bank account anytime, anywhere. Enjoy the mobility of banking with smart, fast, secure and easy application, right at your fingertips.
With the convenience of 24/7 banking on the go, smartphone users can check account balances, view account summary, transfer money and much more, without the need of physically visiting the bank branch.
Security at its best, where transaction rights are given through Debit Card registration and all the financial transactions are dual factor authenticated through OTP. Login available through Fingerprint or Facial Recognition. All the sensitive data is protected in transition through encryption.
Get 360-degree view of all your relationship with Jana Small Finance Bank by downloading and installing the Mobile App on your smart phone. Follow these simple steps: Go to Google Play Store/ App Store and search for the “Jana Bank Mobile Banking” App. Download the app and install it on your smartphone. Ensure that your Debit Card details are readily available with you for self-registration.
Please connect with your nearest branch to increase your daily transaction limit through Mobile Banking.
To know more about security information for Jana Small Finance Bank Mobile Application, click here.
Download our Mobile Banking App
Online banking services from Jana Small Finance Bank let you bank at your convenience, from the comfort of your home or office. We value your time and hence bring you convenient and secure online transactions for funds transfer, shopping and more.
Our smart and user-friendly mobile application allows customers to access their bank account anytime, anywhere.
Access your bank account from any device of your choice with the secure and easy online banking.
Jana Small Finance Bank offers to its corporate clients the Corporate Internet Banking facility.
Click here to learn more about safe digital banking practices at Jana Small Finance Bank
In case you do not receive a satisfactory response at Level 2 within 5 working days, please do write in to our Principal Nodal Officer.
Name: Shirley George
Email Id: Nodal.officer@janabank.com
Telephone No.: 7348868060
Address: Jana Small Finance Bank Ltd. No. 11, 5th floor, Divyashree Chambers, O’Shaughnessy Road, Bengaluru - 560025
In case your grievance does not get resolved at the Bank Level within a month, please write to the Banking Ombudsman
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Thank you for your interest in working with us.
Please email your resume to careers@janabank.com
At Jana Small Finance Bank, we strive to ensure the integration of our principles, values and vision, and to enrich the lives of our customers. These accolades are an affirmation of our success in this endeavour.
Jana Small Finance Bank received the WOW Workplace 2025 BFSI Award, a recognition of our commitment to building a workplace that inspires, empowers, and grows with its people.
Jana Small Finance Bank received the Best Small Finance Bank, India, Best performance on profitability (Runners-up), Best Performance on Asset Quality, Best Performance on Risk Management from the Indian Chambers of Commerce at the Emerging Asian Banking Awards.
Jana Small Finance Bank received the Leader in Digital Transformation Strategy at the 9th BFSI Leadership & Awards Summit.
Jana Small Finance Bank received the IBS Intelligence Digital Banking Awards 2024 - Regional Winners, Asia, for our innovative "Omnichannel Digital Banking Solution for Retail and Corporate Customers".
Jana Small Finance Bank received the "Best Fintech and DPI Adoption" award by the Indian Banking Association at the 19th Annual Banking Technology Conference, Expo, & Citations!
Jana Small Finance Bank received Dream Companies to Work and National Best Employer Brand Award by World HRD Congress Regards.
Jana Small Finance Bank received Industry Best Data Quality (DQ) in consumer segment by TransUnion CIBIL.
Jana Small Finance Bank received the award for the best bank in IT risk Management (Small Finance Bank category)
Jana Small Finance Bank received the award for the most significant lender to SC entrepreneurs
Jana Small Finance Bank is the proud winner of the Gold award in ‘Campaign of the Decade’ category for its ‘Jana Diwas’ campaign. The award has been conferred at 11th edition of RMAI Flame Awards Asia. Instituted in the year 2006, Flame Awards acknowledges and celebrates the best of the rural marketing & communication projects, Initiatives and practices in India and Asia.
This award is a testimony of our commitment to serve the under-served sections of the society. Jana bank is dedicated to the cause of financial inclusion. “Jana Diwas’ is a campaign in which the bank celebrates the success stories of its customers and employees.
Jana Small Finance Bank is the proud winner of the ‘Campaign of the Decade Award for Jana Diwas’. The award has been conferred by the Rural Marketing Association of India.
This award is a testimony of our commitment to serve the under-served sections of the society. Jana bank is dedicated to the cause of financial inclusion. This is a segment where countless stories emerges of people who fight against all odds to overcome adverse situations in life.
Jana Small Finance Bank receives the prestigious ‘The Golden Globe Tigers 2020’ - CSR Award for Excellence in BFSI Sector.
The CSR award is a recognition of our efforts towards the upliftment & betterment of the communities. The bank has actively listened and responded to the needs of our customers. Providing “Financial Literacy” to the community at large especially un-banked people, has been the key priority of the bank.
Jana Small Finance Bank receives the ‘BEST INCLUSIVE FINANCIAL SERVICES - INDIA 2020’ Award. This prestigious award has been conferred by Capital Finance International, London.
Such a recognition by an independent and esteemed international jury reinforces our commitment of being a trusted & inclusive bank. We stay committed to our journey of being the leading digitized bank with consistently high standards of performance, compliance and work culture.
Jana Small Finance Bank entered the Fortune 500 list, the top definitive ranking list of India’s top 500 companies
Jana Small Finance Bank received the 1st Runner up trophy at the Fifth Edition of the Dale Carnegie Global Leadership Award 2019. Every year, the winner of the global leadership award is selected after a careful and thorough evaluation by a global jury. The criterion of the awards is the linkage of L&D strategy with overall goals, uniqueness of the initiatives, innovation and impact of the L&D initiative on the organization.
Jana Small Finance Bank was conferred with the 2018 Best Inclusive Finance Services India Award instituted by CFI.co. The judging panel commended the bank for its corporate mission and vision, and for remaining true to its roots and keeping operations customer-focused.
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Janalakshmi Financial Services, India’s largest Microfinance Company was recognised among India’s Distinctive Goodwill Brands 2017. Goodwill Brands 2017 is a listing of the brands that have created a significant impact on their consumers in terms of loyalty, trust, reliability and image, at a faster pace over the last few years.
Janalakshmi Financial Services, which works to increase access to finance and improve financial services to the underserved urban poor in India, was honoured in the category of Best Financial Sector Transaction for its innovative and impactful private sector solutions to key development challenges. Instituted by The Asian Development Bank and CNBC, the award focuses on developmental transactions and underlines the important work ADB clients undertake in Asia and the Pacific.
Janalakshmi Financial Services entered the Fortune 500 list, the top definitive ranking list of India’s top 500 companies. Positioned at 488 in 2016, Janalakshmi Financial Services ranking improved to 360th position in 2017.
Lauded for the work towards addressing violence against women and girls, Janalakshmi Financial Services received the CSR Impact Award in the Women Empowerment category. The award was bestowed upon the company at the 3rd edition of CSR Impact Awards, which recognises efforts of companies that deliver high impact through CSR projects and adopt multi-stakeholder approach leading to excellence in project outcome.
Janalakshmi Financial Services emerged as the Financial Company of the Year for empowering women belonging to the lower segment of society, through financial inclusion. Instituted by VC Circle, the awards are given to companies that not only record tremendous growth but also have a long-standing impact on their respective industries and economy.
Janalakshmi Financial Services was inducted into Palladium’s Balanced Scorecard Hall of Fame for Executing Strategy. With the implementation of the Balanced Scorecard, the company was able to outperform its peers, grow its loan portfolio and customer base by 2000%, thereby increasing employee retention and quintupling profits generated to reinvest in social impact programs.
Underlining the fact that Janalakshmi Financial Services follows globally acceptable principles and ethical practices to meet the 30 standards in customer protection and care, the company received the Smart Campaign Client Protection Certification from Micro-Credit Ratings International Limited (M-CRIL). The certification is a testament to the fact that the company’s systems and processes, products and work culture are in alignment with the customer needs, demonstrating respect and commitment to millions of underserved women. The Smart Campaign is a global initiative to incorporate strong client-protection practices into the microfinance industry in India and other countries. M-CRIL is a licensed certifier of the Smart Campaign’s Client Protection Program in India.
Janalakshmi Financial Services received certification from leading rating agency, Micro-Credit Ratings International Limited (M-CRIL). M-CRIL is licensed by the SMART Campaign to certify financial service providers who fully comply with the Client Protection Principles (CPP).
Are you committed, consistent and self-motivated? Do you believe in teamwork and aim for success whatever the odds may be? If yes, then you have it in you to become a Jana Bankable player! Share your resume with us at careers@janabank.com and mention the Job Role in the subject line for the role you wish to explore.
GST Identification Numbers (GSTIN)for the various states are given below. Look for the state to find the right GSTIN for that state.
We bring to you an assortment of products catering to every financial need of yours. We strive to provide innovative, result-driven, and compliant solutions, and while doing so, we uphold our commitment towards financial inclusion for all.
We offer you a wide range of savings accounts to meet your banking needs. We value your hard-earned money and offer 6% interest rate on your savings bank account. Select the one that suits you the most and experience the best-in-class banking services.
We ensure your earnings grow effortlessly with our variety of fixed and recurring deposits. Multiple interest payout options and no penalty for premature closure with attractive interest rates make our deposits the best investment for your hard-earned money. We also offer higher interest rates for senior citizens. Invest now and give a boost to your income.To view the Fixed Deposit rates, click here.
We bring you an array of current accounts to meet your business needs. Thoughtful features such as Cash Management Service helps you to manage your working capital efficiently and Doorstep Banking lets you bank from your workplace.
Gift your employees the convenience of salary account. Let them enjoy the benefits of anytime banking, zero balance account, and high interest rates on savings and fixed deposits.
Our group loan products are designed to offer financial access to those sections of the society that are traditionally unserved by other organised financial institutions. Apart from competitive interest rates, the loan customers enjoy facilities that help uplift their economic status and achieve their dreams.
Our agri loans are designed for farmers seeking financial support for their business needs. It offers a host of facilities like credit life, cattle & crop insurance, free debit card, and more.
We offer a wide range of business loans to meet your long & short-term business needs. These loans come with a plethora of benefits such as doorstep EMI collection, flexible repayment options, and top up loan facilities.
Fulfil your emergency or immediate financial needs with our gold loan. Pledge your gold ornaments and get a loan of up to Rs. 3 lakhs. Avail the loan with minimal documentation. Refer and win program - Terms & Conditions
We offer bank lockers to ensure the safety of your valuables. Choose your locker and be worry-free about your important documents, ornaments, and other valuables.
We offer the convenience of banking in your neighbourhood with Jana Pay, which is an initiative to make banking and payment services available through a network of agents.
We offer easy and hassle-free home improvement loan so that you can upgrade and improve your home effortlessly. This loan can be used for enhancing your home in many ways such as tiling and flooring, internal and external plaster, painting etc.
Jana Small Finance Bank, Chief Executive Officer Ajay Kanwal shares his vision for the bank and what this means for JanaNayaks (employees of Jana). In his first address, Ajay outlines the priorities for the small finance bank and the way forward for 2018.
The Jana Anthem was released last year at the nation-wide Jai JanaNayak (roadshow event). The anthem sung by JanaNayaks who were selected through an internal contest, reflects the spirit of the organization.
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Jana is a proud recipient of ‘India’s Distinctive Goodwill Brands Award’ for the year 2017. The organisation, which recently received licence to operate as a Small Finance Bank has won the award in the Integrated Financial Services Category
• Be punctual • Plan the day’s activities • Attend all meetings/join conference calls on time • Follow process diligently • Meet commitments
• Understand and address internal and external customers’ needs • Develop community relationships that make a positive difference • Listen with empathy
• Treat everyone in a respectful manner • Empathize with the needs of others • Value others’ time
• Be honest in all dealings • Report instances of wrongdoing: Be a Rakshak • Protect the interests of customers at all times
At Jana Small Finance Bank, we strive hard to ensure the integration of our principles, values and vision, to enrich the lives of our customers. These accolades are an affirmation of our success in this endeavour.
The origin of Jana Small Finance Bank is a classic case of good intentions executed methodically with a definite purpose and a larger benefit in mind.
What started as an incubated initiative called Sanghamitra Urban Programme (SUP) has evolved into Jana Small Finance Bank, an organization committed to making the best of banking products and services available across all strata of society!
Jana’s roots can be traced back to an outstanding microfinance institution called Sanghamitra Rural Financial Services (SRFS) — set up by one of India’s most respected rural NGOs, Myrada (Mysore Resettlement and Development Agency).
Our first group loan in October 2000, marked the earliest instance of urban microfinance in India. Within a span of 16 months, we had loaned INR 10 million towards helping the underserved populace gain a better quality of life.
Realizing that the answer lay in setting up a full-service microfinance institution, we also transformed to Janalakshmi Financial Services (JFS) in 2006. JFS was primarily focused on improving the lives of the urban poor.
Over time, JFS gained a global recognition as one of the world’s most trusted and innovative financial institutions, working on the problem of financial inclusion. In November 2015, we received the popular "Balanced Scorecard Hall of Fame" award. In March 2016, JFS also received the VCCircle award for the "Best financial services firm in India" that had received venture capital funding.
A modest core team at the helm of Jana has been trying to understand the aspirations and challenges of the urban poor, and the role that organized financial services could play in fulfilling these aspirations. We have realized that the urban under-served need more than just small loans. They need a safe haven for their hard-earned savings, and a benefactor behind their entrepreneurial dreams.
With our core belief of ‘empowerment and fulfillment’, combined with our learning and realization, we’ve come a long way, and further continue to shape our thought process and sharpen the edges of our operational philosophy.
As Jana Small Finance Bank, we are now working tirelessly to bring the best of banking options to the growing and aspirational urban under-served and unserved.
We tell them: Likho Apni Kahani.
Jana Small Finance Bank is a young and dynamic bank that is determined to accomplish the vision of helping every Indian prosper.
At Jana Small Finance Bank, we offer a highly engaging and supportive working environment that values, recognizes and rewards quality performance. We want people who see things differently, find solutions and collaborate instinctively. We make it possible for individuals to unlock their potential by investing in technology and systems, people-sensitive schemes, development and leadership programs; and also enable an environment that rewards performance, passion and innovation.
With a wide range of career opportunities available, we invite you to realize your career goals with us while focusing on what matters most. Whether you are a fresh graduate, or an experienced professional, Jana Small Finance Bank can be your platform to enrich your career. Join us and unleash your potential to having an exciting career of learning, development and value driven performance linked growth.
Click here to view our current openings.
What our employees say:
Disclaimer: *Jana Small Finance Bank does not ask for any money from our potential aspirants / applicants for recruitment. Be cautious about any correspondence, person or agency who offers you a job or job interview in return for money.
The origin of Jana Small Finance Bank is a classic case of good intentions executed methodically with a definite purpose and the larger benefit in mind.
What started out as an incubated initiative called Sanghamitra Urban Programme (SUP) is today Jana Small Finance Bank, an organization committed to make the best of banking products and services available across all strata of society.
Jana’s roots can be traced back to an outstanding microfinance institution called Sanghamitra Rural Financial Services (SRFS) — set up by one of India’s most respected rural NGOs, Myrada (Mysore Resettlement and Development Agency). Our first group loan in October 2000 marked the earliest instance of urban microfinance in India. Within a span of 16 months, we had loaned INR 10 million towards helping the underserved populace gain a better quality of life.
Realizing that the answer lay in setting up a full-service microfinance institution, in 2006, we transformed into Janalakshmi Financial Services (JFS) that focused on improving the lives of the urban poor. With time, JFS gained global recognition as one of the world’s most trusted and innovative financial institutions working on the problem of financial inclusion. In November 2015, we received the coveted Balanced Scorecard Hall of Fame award. In March 2016, JFS received the VCCircle award for the best financial services firm in India that has received venture capital funding.
A modest core team at the helm of Jana has been trying to understand the aspirations and challenges of the urban poor, and the role that organized financial services could play in fulfilling these aspirations. We realized that the urban underserved needed more than just small loans. They sought a safe haven for their hard-earned savings and a benefactor behind their entrepreneurial dreams.
Our core belief of ‘empowerment and fulfillment’, along with the learning and realization we’ve had along the way, continue to shape our thought process and sharpen the edges of our operational philosophy.
As Jana Small Finance Bank, we are now working tirelessly to bring the best of banking options to the growing and aspirational urban underserved and unserved.
THE MATERIALS AND INFORMATION IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. This website is the sole property of Jana Small Finance Bank. The information contained in this site is for general guidance on matters of interest only. Jana Small Finance Bank and its associated websites provide information based on sources believed to be accurate and reliable. Users are responsible for seeking the advice of professionals, as appropriate, regarding the information, opinions, advice or content available herein. In no event shall Jana Small Finance Bank or its founders or anyone else associated with them be liable. Unless otherwise noted, the servicemarks, graphic images, buttons, layout, and text contained in this web site are the exclusive property of Jana Small Finance Bank and/or their affiliates and may not be distributed, copied, reproduced, imitated, displayed on the Internet in readable text or embedded in hidden text (metatags), or used in any other fashion, in whole or in part, without the express written consent of Jana Small Finance Bank and/or their affiliates.
The Bank recognizes that one of its fundamental responsibilities is to ensure that the Bank protects personal information entrusted to the Bank by its customers. This is critical for the maintenance of the Bank’s reputation and for complying with its legal and regulatory obligations to protect the Bank’s customer information. The Bank also follows a transparent policy to handle personal information of its customers.
In this Policy, personal information means any information that relates to a natural person, which either directly or indirectly, in combination with other information available or likely to be available with the Bank, is capable of identifying such person (e.g., telephone number, name, address, transaction history etc.).
The Policy is in compliance with the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules 2011 (the “IT Rules”) contained in the Information Technology Act 2000.
Applicability
The Bank collects three types of information: personal, sensitive personal data and non-personal
Personal information means any information that relates to a natural person, which either directly or indirectly, in combination with other information available or likely to be available with the Bank, is capable of identifying such person (e.g., telephone number, name, address, transaction history etc.).
Sensitive personal data or information of a person means such personal information which consists of information relating to passwords, financial information such as Bank account or credit card or debit card or other payment instrument details, sexual orientation, physical physiological and mental health condition, medical records and history, biometric information, details of nominees and national identifiers including but not limited to: Aadhaar card, passport number, income, PAN, etc. For customers enrolled in services provided by the Bank, such as online bill payment, personal information about the transaction is collected.
Any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal data or information for the purpose of these rules.
The information customers provide online is held by the Bank business that maintains the account or is processing the application for a new product or service.
Non personal information includes the IP address of the device used to connect to the Bank’s website along with other information such as browser details, operating system used, the name of the website that redirected the visitor to the Bank’s website, etc. Also, when you browse our site or receive one of our emails, the Bank and our affiliated companies, use cookies and/or pixel tags to collect information and store your online preferences.
This Policy is applicable to personal information (including sensitive personal information) collected by the Bank directly from the customer or through the Bank’s online portals, electronic communications as also any information collected by the Bank’s server from the customer’s browser.
Accuracy
The Bank shall have processes in place to ensure that the personal information residing with it is complete, accurate and current. If at any point of time, there is a reason to believe that personal information residing with the Bank is incorrect, the customer should inform the Bank in this regard. The Bank shall correct the erroneous information as quickly as possible.
Purpose of collection and Usage of Personal Information
The Bank shall use the information collected to manage its business and offer an enhanced, personalized online experience on its website. Further, it shall enable the Bank to:
Process applications, requests and transactions
Maintain internal records as per regulatory guidelines
Provide services to customers, including responding to customer requests
Comply with all applicable laws and regulations
Recognize the customer when he conducts online banking
Understand the needs and provide relevant product and service offers
If a customer does not wish to provide consent for usage of its sensitive personal data or information or later withdraws the consent, the Bank shall have the right not to provide services or to withdraw the services for which the information was sought from the customer.
Disclosure/ Sharing of Information
The Bank shall not disclose personal information of its customers without their prior consent unless such disclosure has been agreed to in a contract between the body corporate and customer, or where the disclosure is necessary for compliance of a legal obligation. In-case Bank discloses the personal information to Third Parties, such Third Parties shall be bound contractually to ensure that they protect customer personal information in accordance with applicable laws.
The above obligations relating to sharing of personal data or information shall not apply to information shared with government mandated under the law to obtain such information or by an order under law for the time being in force. Further, if any personal data or information is freely available or accessible in the public domain, the Bank shall not have any obligations regarding the same.
No specific information about customer accounts or other personally identifiable data shall be shared with nonaffiliated third parties unless any of the following conditions is met:
To help complete a transaction initiated by the customer
To perform support services through an outsourced entity provided it conforms to the Privacy Policy of the Bank
The customer/ applicant has specifically authorized it
To conform to legal requirements or comply with legal process
The information is shared with Government agencies mandated under law
The information is shared with any third party by an order under the law
Enforce the terms and conditions of the products or services
Act to protect the rights, interests or property of the Bank, or its members, constituents or of other person
Security Practices
The security of personal information is a priority and shall be ensured by maintaining physical, electronic, and procedural safeguards that meet applicable laws to protect customer information against loss, misuse, damage and unauthorized access, modifications or disclosures. Employees shall be trained in the proper handling of personal information. When other companies are used to provide services on behalf of the Bank, it shall ensure that such companies protect the confidentiality of personal information they receive in the same manner the Bank protects. The Bank shall continuously review and enhance its security policies and security measures to consistently maintain a high level of security.
Amendments
The Bank shall reserve the right to change or update this Policy or practice, at any time with reasonable notice to customers on Bank’s website so that customers are always aware of the information which is collected, for what purpose Bank uses it, and under what circumstances, if any, Bank may disclose it.
By virtue of this privacy policy, the customer assents to collection, use, transfer, disclosure, retention and other processing of her/his personal information, including sensitive personal information, as described in this Policy.
Response to Enquiries and Complaints
The Bank shall encourage customer enquiries, feedback and complaints which shall help it identify and improve the services provided to the customers.
“Not just a great place to work but a place to do great work”
Jana Small Finance Bank is a young and dynamic bank with a vision to be the leading digitized bank of an aspirational India, serving all customers and communities. At Jana Small Finance Bank, we offer a highly engaging and supportive work environment — one that values, recognises and rewards quality performance. We want people who see things differently, find solutions, and collaborate instinctively. We make it possible for individuals to unlock their potential, by investing in people-sensitive schemes, development and leadership programs, and technology and systems, thus enabling an environment that rewards performance, passion and innovation.
With a wide range of career opportunities available, we invite you to realise your career goals with us while focusing on what matters the most. Whether you are a fresh graduate, or an experienced professional, Jana Small Finance Bank can be your platform to enrich your career. Join us to unleash your potential and enjoy an exciting career, full of opportunities, learning, development, and value-driven and performance-linked growth. To know more about us, click here.
We believe our employees are the critical pillars of our growth. Driving their performance and productivity by empowering them with relevant learning is our goal. This means creating a culture of learning, driven by traditional and new age solutions. As an organisation with growth opportunities, we offer our employees the proposition to continuously learn, enrich and fulfil their aspirations, so that they can fully realise and leverage their true potential to 'make a difference'. We do great work when we are surrounded by people who inspire and challenge us. Our learning ecosystem fosters collaboration and sharing of best practices, where each employee is a teacher and a buddy.
We are driven by the purpose of inclusive financial growth. We want to create new ways to simplify our customers' financial lives. Our employees deliver this purpose by constantly learning, educating and spreading awareness.
Our learning engagements have won us prestigious industry awards in 2017;
Our values support our vision, and articulate what is most important to us. These values guide us in the work we do every day and in serving our customers.
Whether you join us as a recent graduate or a seasoned professional, you’ll start to work directly on challenging projects from day one.
184+ Cities, 19+ States. You will have the opportunity to travel to or work in different locations.
We are always growing, so should you. We prioritise the personal development of all team members.
You’re human - and so are we!We strive to ensure that our JanaNayaks achieve a healthy, happy work-life balance.
Our cultural diversity means that you’ll always have something to learn from those around you.
Challenge and variety are constants here. From the work you do to the people you meet to the places you travel to, we’ll keep you on your toes.
Over the course of your career, your goals may shift. Want to change your focus? Switch tracks? We’re here to help.
You’ll learn via classroom-based and virtual courses, e-learning modules and rich-media online resources.
Through our People Charter, we encourage free exchange of ideas, respect for differences, and wellbeing in the workplace for everyone.
We are in this business for a purpose and desire to be one of the most admired financial institutions in the world. Come join us and fulfil your dreams.
Explore stories from our employees on the work they do, their experiences, and how they are growing in Jana.
I can see myself living my dreams
I can be myself at Jana
The right place to be for a promising future
Jana is associated with BCCI as the official sponsor of Indian cricket, and is pleased to be the sponsor of Jana Bankable Player award.
What is Jana Bankable Player?
Cricket is the ultimate team sport. But in every team, there is always that player who is dependable, performs consistently and rises to the occasion when the team needs him the most. No matter how the opponent performs, he is always on the pulse of the game, and delivers consistently throughout the match. It’s this commitment of his that helps his team win. He is our Jana Bankable Player.
One player from the 'playing 22' in every match is awarded for his consistency and named the Jana Bankable Player. Audience votes and commentator’s analysis, together decide the Jana Bankable Player for every match.
How is Jana Bankable Player different from Man of the Match?
A 'Man of the Match' or 'Man of the Series', mostly carries the fate of the game on his shoulders, thus creating an impact on the proceedings of the game. The Jana Bankable Player celebrates that dependable player on whom the team can bank upon anytime. He is a consistent performer, and delivers when the team needs him the most - time and again!
What is Jana Bankable Trophy?
The Jana Bankable Trophy has been introduced in alignment with our philosophy to be consistent and dedicated, and is awarded to the player of the series. It expresses exclusivity and excellence, through its sculpture and blends with the values of the organisation and the award itself. Its spirit comes from symbolically projecting - 'enduring values of excellence' in a cricketer.
Features of the trophy
The Jana Bankable Trophy has especially been conceptualized and designed by Foley Designs. They are the creators of the Commonwealth Games 'Queen’s Baton' and the Indian Formula One Grand Prix trophy.
Rewards
Aligned to our key philosophy of being dependable for our customers, the Jana Bankable Player is the recognition of a player’s commitment towards his team. The player who is awarded the Jana Bankable Player of the match and Jana Bankable Player of the series receives a prize money of INR 1 Lakh and INR 2.5 Lakhs respectively. Find out more about the contest on http://www.janabankableplayer.com/
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What started out as an incubated initiative called Sanghamitra Urban Programme (SUP) is today Jana Small Finance Bank. We are committed to making the best of banking options available to the growing and aspirational urban unserved and underserved, in addition to all other strata of the society.
Ramesh Ramanathan
T S Sivashankar
Vijayalatha Reddy
R Srinivasan
Vikram Gandhi
Puneet Bhatia
V S Radhakrishnan
Anil Rai Gupta
V Narayanamurthy
S Viswanatha Prasad
Ling Wei Ong
R Ramaseshan
Uday Chitale
Aluri Srinivasa Rao
Narayan Ramachandran
Akhil Shriprakash Awasthi
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Innovative businesses in India and the Philippines receive ADB Private Sector-CNBC Awards
The Asian Development Bank (ADB) and CNBC today presented the second annual ADB Private Sector-CNBC awards to businesses from India and the Philippines. Janalakshmi Financial Services and AP Renewables Inc...
May 03, 2017
ADB Approves $150 Million to Support Microfinance, Sanitation in India
The Asian Development Bank (ADB) has approved a $150 million equivalent debt financing to Janalakshmi Financial Services Private Limited. ADB’s funding will support Janalakshmi’s conversion from India’s largest nonbank financial...
August 26, 2016
Govt clears FDI proposal of Janalakshmi Financial Services
The government today gave its approval for Foreign Direct Investment (FDI) of Janalakshmi Financial Services Ltd (JFS). “Based on the recommendations of Foreign Investment Promotion Board (FIPB) in its 237th meeting held on July 12, 2016...
August 11, 2016
Janalakshmi Financial Services to raise $50 mn from IFC
Bangalore-based microlender Janalakshmi Financial Services Pvt Ltd (JFS) is looking to raise about $50 million from International Finance Corp, the private sector lending arm of World Bank, as per a disclosure by IFC...
June 03, 2016
MUDRA Bank invests Rs 50 crore in securitisation deal with Janalakshmi Financial Services
MUDRA Bank has invested Rs 50 crore in a securitisation deal with Janalakshmi Financial Services, helping release capital for the micro lender which is busy in small finance bank preparation...
April 21, 2016
Janalakshmi Announces $210 Million Equity Round, Led by TPG
Janalakshmi Financial Services Limited (“Janalakshmi”) today announced a $150 million (INR 10 billion) round of primary equity financing led by global private investment firm TPG...
April 18, 2016
CDC Group invests Rs 330cr in Janalakshmi Financial Services
UK development finance institution, CDC Group invested Rs 330 crore ($50 million) in microfinance lender Janalakshmi Financial Services. The capital will provide for the Tier II capital of the lender and help the newly selected small bank...
January 11, 2016
Smart Campaign Recognizes Five Indian Financial Institutions for Exceptional Standards of Client Care
The Smart Campaign, a global movement to embed a set of client protection principles into the fabric of the microfinance industry, today recognized five Indian financial institutions with Smart Certification, acknowledging their high standards...
December 08, 2015
RBI grants “In-principle” Approval to 10 Applicants for Small Finance Banks
The Reserve Bank of India (RBI) has today decided to grant “in-principle” approval to the following 10 applicants to set up small finance banks under the “Guidelines for Licensing of Small Finance Banks in the private sector”...
September 16, 2015
Janalakshmi Financial Services raises around Rs 180 crore
Microfinance institution Janalakshmi Financial Services today said it has raised around Rs 180 crore through issuance of non-convertible debentures and from unsecured term loans...
August 10, 2015
Janalakshmi Financial Services Pvt. Ltd. Close First Tranche of INR 125 Crores NCDs
Janalakshmi Financial Services Private Limited (“Janalakshmi” / “the Company”) is pleased to announce that it has successfully closed the first tranche (INR 125 crores) of a total INR 250 crores of listed, non-convertible bonds. The bonds...
February 23, 2015
RBI releases Names of Applicants of Small Finance Banks and Payments Banks
The Reserve Bank of India today released the names of applicants of small finance banks and payment banks, stating it received, in its Central Office, 72 applications for small finance banks (Annex I) and 41 applications for payments banks...
February 04, 2015
Janalakshmi to expand further into untapped market
Triodos Fair Share Fund and Triodos Microfinance Fund jointly contribute USD 11.4 million to Janalakshmi Financial Services, one of the three largest microfinance institutions in India. This loan will help Janalakshmi to expand further...
February 02, 2015
Janalakshmi inks big office space deal in Bengaluru center
Former Citibanker Ramesh Ramanathan promoted micro-finance provider Janalakshmi Financial Services has concluded one of the largest office space lease deals in the heart of Bengaluru...
Dec 11, 2014
Janalakshmi Financial Services Chooses IBM Analytics, Cloud and Mobile Capabilities to Fuel Future Growth and Expansion
IBM (NYSE: IBM) today announced that it has entered into a six year agreement with Janalakshmi Financial Services (JFS), a leading India-based micro finance provider, to transform its business and technology capabilities...
July 15, 2014
Janalakshmi Financial Services Teams with Accenture to Scale Up Operations, Expand Services for India’s Poor
Accenture (NYSE: ACN) and Janalakshmi Financial Services (JFS), one of India’s leading microfinance organizations, have signed a five-year agreement in which Accenture will provide business process outsourcing and IT services...
October 04, 2013
Janalakshmi and Manipal Global Education Services Launch Janalakshmi-Manipal Institute of Financial Inclusion
Janalakshmi Financial Services Pvt. Ltd.(JFS) and Manipal Global Education Services (MaGE) announced today the launch of Janalakshmi-Manipal Institute of Financial Inclusion(JMIFI), that was formally inaugurated at Bangalore, by Shri. Ajay...
March 26, 2013
How Janalakshmi got to the top
While the rest of the sector has been largely stagnating, with a large amount of its unrecoverable loans, Janalakshmi’s loan book has been skyrocketing...
June 19, 2012
Wipro Capitalizes on Cloud Capability to Boost Janalakshmi’s Microfinance ‘Liability Products’ Business
Wipro Technologies, the Global Consulting, System Integration and Outsourcing Business of Wipro Limited (NYSE:WIT) today announced that the implementation of a CRM solution, for Janalakshmi Financial Services...
November 19, 2010
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